Shipping Policy
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
Orders ship from Monday to Friday excluding US Federal holidays.
*Orders received before 1:30 PM Eastern Standard Time will be processed within the same business day, provided that the goods are in stock and customer identification is verified.
• Delivery to Alaska, Hawaii and Puerto Rico may be delayed.
• Delivery to PO Boxes is not available (although can be used for billing addresses).
DELIVERY TIMEFRAMES FOR ORDERS?
We only process our orders on working days. We will deliver the goods within 24 hours after receiving the order and arrive within 7-15 working days.
Shipping Time
- The figures below are the average time for shipping delivery in the last 15 days. The data is available for reference, and the exact delivery time varies according to the specific areas.
- WORLDWIDE FREE SHIPPING
- VIP Express DELIVERY IN 2-4 DAYS IN USA🚀
In the United States, some of our products offer VIP delivery with a 2-4 day arrival time. There is an additional $5 expedited fee for this service.
Destination | Reference time | Average Time | Shipping Charge |
United States | 6-10days | 7days | $0 |
Australia | 6-10days | 7days | $0 |
Canada | 8-15days | 7days | $0 |
United Kingdom | 8-10days | 7days | $0 |
New Zealand | 8-15days | 8days | $0 |
France | 6-10days | 7days | $0 |
Ireland | 6-10days | 9days | $0 |
Belgium | 6-10days | 8days | $0 |
Denmark | 6-10days | 8days | $0 |
Germany | 6-10days | 7days | $0 |
Netherlands | 6-10days | 8days | $0 |
Norway | 8-12days | 10days | $0 |
Sweden | 6-10days | 8days | $0 |
Other countries | 6-15days | 9days | $0 |
List of Countries We Support for Delivery:
- Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Canada, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor (Timor-Leste), Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, North, Korea, South, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia (formerly Macedonia), Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa
List of Countries We Do Not Support for Delivery:
- Iceland, British Indian Ocean Territory,Gibraltar, China
WILL THERE BE TAX ON MY ORDER?
Taxes and VAT are included in the prices when ordering.
Any additional charges, taxes, or brokerage fees by your local government are the responsibility of the recipient.
Keep in mind that there is a small chance that you will get charged VAT or duties; however, if you do get charged, we cannot be responsible for these fees in any way, as we do not receive any of this money. The funds go exclusively to your government. The last thing we would want is for our customers to be charged extra. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.
Shipping & handling fees, administration fees, and taxes (50% of the total order value before discounts) will not be refunded for packages that are refused due to VAT/duties.
If your situation wasn't mentioned in our refund policy, make sure to send us an email at service@croclights.com, and we will help you resolve it as soon as possible!
HOW WILL MY ORDER BE SHIPPED?
Generally, items ship through Postal Service (USPS) via first class mail. Express inquiry address:https://www.croclights.com/tools/track
HOW WILL I KNOW WHEN MY ORDER SHIPS?
When your order ships, you will receive a Shipment Notification email. This email will provide you with the date your order was shipped.
DOES CROC LIGHTS SHIP INTERNATIONALLY?
Our logistics cooperation organization can deliver goods to the world. If your country cannot place an order for purchase, please send us an email: service@croclights.com, Whatsapp/Line: +1 636 775 6668.
DO YOU OFFER RUSH DELIVERY?
Yes! For a one time charge all Express Shipping Items in your order will be shipped as noted below.