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What is Croc Lights?
Croc Lights are LED lighting accessories designed specifically for Crocs shoes. They can be attached to the holes on the front of the shoes, providing illumination with various modes like constant light or flashing effects. Croc Lights are powered by batteries, and some models are rechargeable, while others use replaceable batteries. These lights enhance the visibility of the shoes and add a fun, personalized touch.
How to turn on Croc shoe lights?
To turn on the Croc shoe lights, locate the power button on the light unit. Press and hold the button for a few seconds until the light turns on. The lights often offer multiple modes such as constant light, fast flash, and slow flash. You can switch between these modes by pressing the button again.
How do you charge Croc lights?
  • For rechargeable models, connect the provided USB cable to the charging port on each light and plug the other end into a USB power source (like a computer or wall adapter). Charging times can vary.
  • For non-rechargeable models, replace the batteries in the light units by opening the battery compartment and inserting the new batteries.
How to attach headlights to Crocs?
To attach the headlights, align the light unit with the holes on the front of your Crocs. Gently press the light into the hole until it fits snugly. Some models may also allow you to adjust the angle of the light.
Are Croc lights waterproof?
Yes, many Croc lights are designed to be water-resistant, making them suitable for rain or splashes. However, they cannot be submerged in water for long periods (e.g., swimming). Some models are rated with IPX68 waterproofing, while others are not waterproof. Be sure to check the product details page for specific waterproof ratings and guidelines.
How do the Croc lights work?
Croc lights use LED technology powered by batteries to emit light. They typically have multiple light modes like steady or flashing light, activated via a button on the unit. The lights enhance visibility and add a fun effect to your footwear.
What is the official Croc Lights?
The official Croc Lights brand is represented by croclights.com, which holds patents and trademarks, recognized by the government. It is a legitimate brand offering a variety of lighting accessories designed for Crocs shoes, providing both safety and style. When purchasing, ensure you buy from the official website or authorized sellers to guarantee the authenticity of the product.
Shipping
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
How long will it take to get my order?
How long will it take to get my order?

Orders are processed and shipped within 2-3 days of order receipt or credit card approval on weekdays, excluding holidays. Orders placed during the weekend or on U.S. nationally observed holidays are processed the following business day. If you do not receive an order shipment confirmation and it has been more than 2 business days, please contact our customer service team at service@croclights.com for assistance.

DELIVERY TIMES

USA Delivery: 2-10 Business Days

UK Delivery: 7-10 Business Days

Canada Delivery: 7-10 Business Days

AU Delivery: 7-10 Business Days

All Other Countries :7-12 Business Days

THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting. Please note! Severe weather conditions across the U.S. may delay shipping on all orders

Please note that the day of shipment is not considered a transit day by any of our carriers, no matter what time the order is placed, processed, or shipped.

After your item has been shipped, you'll receive your tracking number and have the ability to view the exact ETA of your package, anytime, anywhere through your confirmation email or on our site.

Please keep in mind that the estimated delivery is impacted by your selected shipping method.
What should I do if my package is lost/stolen?

Sorry to hear! However, we are not responsible for any lost or stolen package in transit.

Please contact the carrier. We would be happy to provide you with any information about the carrier responsible for your delivery. 

Are your products eco-friendly?

Yes, we prioritize environmental responsibility.

Many of our croc lights are made from eco-friendly materials.

Do you regularly introduce new products?

Yes, we continuously introduce new and exciting products to cater to various party needs.

Please check our website and social media platforms regularly for the latest products.

Orders
Can I change or cancel my order?

If your order has not been shipped yet, we can help you change or cancel it. Please contact our customer service team at service@croclights.com ASAP.

After an order is fulfilled and shipped, we won’t be able to make any changes, unfortunately.

Can I return or get a refund for my purchase?

We hope that every product can win the affection of customers.

However, if you change your mind and wish to cancel your order, or received the wrong item(s), or the order arrived damaged or with missing pieces, you may request a return within 30 calendar days of the shipment delivery date. Please contact Croc Lights customer service team at service@croclights.com.

Please stay in contact with our customer service representatives until your after-sales request is fully resolved. Returns received past the allowable date or containing ineligible items will not be refunded. 

For more details, please refer to the official document Return & Refund.

What payment methods do you accept?
Please refer to the official document Payment Method.
Do I need to pay customs tax?

In many cases, customers do not have to pay any custom taxes. However, for the International Customers, please pay special attention to your own local 'tax and custom' regulations before placing the order.

Croc Lights  are no longer pay the tax and custom fee for the customers. You are responsible to check the requirements and regulations of your country before placing an order.