Dear Customer,

Thank you for choosing Croclights.com, the only official sales channel for Croc Lights. We ship from Monday to Saturday (no shipping on Sundays) via official logistics providers in each country, such as USPS in the United States, Australia Post in Australia, and Royal Mail in the United Kingdom. If there are any delays, please contact us at service@croclights.com for updates. If your package is marked as delivered but cannot be found, please check if someone else received it.

Please note that the e-commerce peak season has begun, and high shipping volumes may cause delays. We appreciate your understanding and patience.

Sincerely,
Croc Lights Co., Ltd.