Shipping Policy

Our goal is to provide you with the greatest transportation options no matter where you live. Every day, we give services to hundreds of consumers , and we endeavor to provide you with the best possible service.

Handling time + Order Cut-Off Time

Handling Time: 2–4 business days (Monday to Friday)
Order Cut-Off Time: Monday to Friday: 03:00 PM (GMT-05:00) Eastern Standard Time (New York)
Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Cost & Transit Time

Country	Shipping Time	Shipping Cost	Courier
USA	7-15 days	Free Shipping	USPS、UPS

Tracking

You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

Customer Happiness: Our goal is to deliver smiles along with your order. If you ever have any questions or concerns, our customer support team is here to assist you,

Customer Support Team

Email: service@croclights.com
Phone: +1 (951) 538-8680
Address: 655 Nathan Rd, Mong Kok, Hong Kong