Shipping Policy
SHIPPING POLICY
Our goal is to provide you with the greatest transportation options no matter where you live. Every day, we give services to hundreds of consumers worldwide, and we endeavor to provide you with the best possible service.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 24 business hours of order confirmation/payment. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Shipping Cost & Transit Time
Country |
Shipping Time |
Shipping Cost |
Courier |
USA |
7-15 days |
Free Shipping |
USPS、UPS |
Other countries |
7-15 days |
Free Shipping |
YunExpress |
Total Delivery Time = Processing Time + Shipping Time ( depending on your location)
Shipping Location- For US orders: Shipped from California, USA.
- Orders from other countries: Dispatched from partner factories.
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
If your country is not listed, please contact us, and we will promptly respond to resolve the issue. Our email is service@croclights.com.
NOTE: Due to high demand, shipping times may be extended. Order now to secure your delivery date!